Refund policy

Last updated: November 10, 2026

If you are not happy with your song, email us within 30 days of your purchase and we will refund the full $39. You do not need to give a reason.

How to ask

Email hello@trulysung.com and say you would like a refund. Please write from the email address you used to order, or include it, so we can find your purchase.

What happens next

We send the full amount back through Stripe to the card or payment method you paid with. We cannot refund to a different card. After we send it, banks usually take 5 to 10 business days to show the money.

The 30 days

The 30 days start on the day you pay. Requests we receive after 30 days are not covered by this policy, unless the law where you live says otherwise. If something is wrong with your song after that, email us anyway.

Revisions are another option

Every song comes with 3 free revisions. If a name is sung wrong or a line does not sit right, a revision is often the faster fix. You do not have to use your revisions before asking for a refund. The choice is yours.

After a refund

When we refund a song, your license to use it ends and we may turn off its share page. Please stop sharing the song and delete your copies.

Before you dispute a charge

If you see a charge you do not recognize, or you want your money back, please email us first. A refund from us is usually faster than a dispute through your bank.

Previews are free

Hearing your preview costs nothing. If you never pay, there is nothing to refund.

One price, charged once

The full song costs $39, paid one time. There are no subscriptions, no add-on charges and no saved payment method, so there are no recurring charges to cancel.

This policy is part of our terms of use.